Contact Us

I want to report a repair

In the event that you smell gas or suspect a carbon monoxide leak, please contact the National Gas Emergency Service immediately on 0800 111 999.

Loss of water / water leaks

If you have issues with your water supply, please contact your water supplier. The contact details can be found on your latest bill or the supplier website.

Power Cuts

In the event of a power cut within the building, please contact UK Power Networks

Office Hours

Our office is open daily from 9:00 AM to 6:00 PM, excluding bank holidays.

Out of Hours Emergencies

Should you require urgent repair assistance outside of regular office hours, please contact 0208 980 3377.

Your call will be directed to our emergency call centre, where the operator will collect your name, contact number, property address, and a description of the emergency.

If the matter is deemed an emergency, you will receive a callback with further instructions on the necessary actions.

Fees